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Shipping & Service

CALL US

If you need help or would like to order by phone, call our Concierge team at 1-855-362-6978.

EMAIL US

Our Concierge team is available via email at orders@erath.com Monday-Friday from 9am to 5pm PST and weekends 9am to 4pm.

FACEBOOK

For the latest news on new release wines and upcoming events, find us on Facebook at Facebook.com/erathwinery.

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Shipping Policy

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State laws restrict or prevent shipping wine directly to consumers in some states. We are only able to ship wine purchased over the internet to the states listed in the table below. Deliveries can only be made to physical addresses. We cannot ship to Post Office boxes or APR/FPO addresses. Some states restrict the amount a consumer can have shipped from a winery. The information below is a summary of the quantities we can ship.

Final local and state taxes will be calculated on email order confirmation once the shipping address is reconciled in our system.

Alaska
Arizona(12 cases/year)
California
Colorado
Connecticut(25 bottles/62 days)
District of Columbia(1 case/month)
Florida(permitted only to certain wet areas)
Georgia(12 cases/year)
Hawaii(6 cases/year)
Idaho(24 cases/year)
Illinois(12 cases/year)
Iowa
Kansas(12 cases/year)
Maine(12 cases/year)
Maryland(18 cases/household/year)
Massachusetts(12 cases/year)
Minnesota(2 cases/year)
Missouri(2 cases/month)
Montana(18 cases/year)
Nebraska(1 case/month)
Nevada(12 cases/year)
New Hampshire(12 cases/year, permitted only to certain wet areas)
New Mexico(2 cases/month)
New York(36 cases/year, permitted only to certain wet areas)
North Carolina(2 cases/month)
North Dakota(3 cases/month)
Oregon(2 cases/month)
Pennsylvania(36 cases/year)
South Carolina(2 cases/month)
South Dakota(12 cases/year)
Tennessee(1 case/month - up to 3 cases/year)
Texas(45 bottles/month - up to 181 bottles/year)
Vermont(12 cases/year)
Virginia(2 cases/month)
Washington
West Virginia(2 cases/month)
Wisconsin(12 cases/year)

Shipping rates vary depending on your location and shipping service selected but rates are based on the following bottle quantities:

  • Tier One - 1 to 3 bottles
  • Tier Two - 4 to 6 bottles
  • Tier Three - 7 to 12 bottles

We provide the following shipping options:

  • Overnight Shipping - Mon-Thurs
  • 2nd Day Air - Mon-Wed
  • Ground Shipping - Mon-Wed (subject to weather restrictions)

During special promotions, please allow up to 3 business days for your order to be charged and processed, plus the estimated shipping timeframe for the shipping method you have selected. If you have any questions about your order or its delivery status, please call us at 1-855-362-6978 or email us at orders@erath.com.

HOW MUCH DOES SHIPPING COST AND WHAT IS YOUR SHIPPING POLICY?

We ship wine on Monday through Thursday using the shipping method that you select for your order. Orders placed by 9am PST on Monday through Wednesday will ship the same day. Orders placed after 9am will ship the next applicable shipping day.

During special promotions, please allow up to 3 business days for your order to be charged and processed, plus the estimated shipping timeframe for the shipping method you have selected. We are unable to hold shipments during promotions.

Shipping rates vary depending on your location and shipping service selected but rates are based on the following bottle quantities:

  • Tier One - 1 to 3 bottles
  • Tier Two - 4 to 6 bottles
  • Tier Three - 7 to 12 bottles

Important: Your wine shipment must be signed for by someone who is at least 21 years of age. UPS is not allowed to leave wine shipments on a doorstep.

Erath Winery takes very seriously its commitments to sell our products to adults in a responsible manner and to prevent under-age access. To finalize your shipment, additional information may be needed for our comprehensive age verification process.

CAN I EXPEDITE SHIPPING?

Expedited shipping options are available for an additional charge. You will be presented with the option to select from available shipping options upon checkout.

DO YOU SHIP TO P.O. BOXES?

Unfortunately, we cannot ship to P.O. boxes, General Delivery, or APO/FPO.

When shipping wine, we strongly recommend that you use a business address if possible, as someone 21 or older must be available to sign for the shipment.

WHEN WILL I RECEIVE MY ORDER?

Orders placed by 9am PST on Monday through Wednesday will ship the same day. Orders placed after 9am will ship the next applicable shipping day.

During special promotions, please allow up to 3 business days for your order to be charged and processed, plus the estimated shipping timeframe for the shipping method you have selected. A total of three delivery attempts will be made before the shipment is returned to our facility. If you have any questions about your order or its delivery status, please email orders@erath.com.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

All online orders must be paid by credit card. We accept American Express, VISA, MasterCard or Discover.

WHO SHOULD I CONTACT IF I HAVE TROUBLE ORDERING?

If you are having trouble ordering wine from the Erath Winery online store, please email orders@erath.com or call us at 1-855-362-6978. Your email or voicemail will be responded to within 24 hours during the week and 48 hours over the weekend by your Concierge Team.

Erath Winery typically offers Ground, 2nd Day Air, and Expedited Next Day Delivery services. However, during extreme weather conditions or temperature variances, we want to ensure that the quality of your wine is not impacted. Because of this, we do not offer Ground shipping during such weather conditions.

Our Promise

At Erath Winery, we are just as devoted to superior customer service as we are to producing quality wines. Whether you're shopping with us online, by phone or at our wine shop, you can count on our helpful Concierge team to answer any questions you might have along the way.

Shipping & Service

To ensure extreme weather conditions or temperature variances do not impact the quality of your wine, orders will only be shipped Monday through Wednesday for ground shipping (when available) and 2nd day shipping, and Monday through Thursday for overnight shipments. Orders must be placed by 9:00am PST to go out the same day. LEARN MORE