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Customer Service
Our Promise
At Erath Winery, we are just as devoted to superior customer service as we are to producing quality wines. Whether you're shopping with us online, by phone or at our wine shop, you can count on our helpful Concierge team to answer any questions you might have along the way.
Shipping & Service
To ensure extreme weather conditions or temperature variances do not impact the quality of your wine, orders will only be shipped Monday through Wednesday for ground shipping (when available) and 2nd day shipping, and Monday through Thursday for overnight shipments. Orders must be placed by 9:00am PST to go out the same day. LEARN MORE